Privacy Policy
This Privacy Policy outlines the methods of collection, utilization, and distribution of your personal information during your visit or any purchase made on swellpresets.com (referred to as the “Site”).
Personal Information We Collect
During your visit to the Site, we automatically gather specific information about your device. This includes details about your web browser, IP address, time zone, and the cookies present on your device. As you navigate the Site, we also collect data about the web pages or products you view, the websites or search terms that directed you to our Site, and your interaction with the Site. This type of information is collectively known as “Device Information.”
Use of Third-Party Pixels and Cookies
Our website employs cookies, ad beacons, and similar technologies, potentially utilized by our online data partners or vendors when you visit, log in, register, or open an email. These technologies might link your activities on our website with information they or others have about you, including your email address. Consequently, we or our service providers might use this data to send you communications and marketing materials. You have the option to opt out of receiving such advertising by visiting HERE.
Technologies for Collecting Device Information
- Cookies: Cookies are small data files placed on your device or computer, typically containing an anonymous unique identifier. For more details on cookies and how to disable them, please visit All About Cookies.
- Log Files: These files record activities on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: These are electronic files used to track how you navigate the Site.
Collection of Purchase Information
When you make a purchase or attempt to make a purchase through the Site, we collect specific information from you. This includes your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this data as “Order Information.”
Definition of Personal Information
In this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.
Purpose of Order Information
The Order Information we gather is primarily used to process and fulfill any orders you place via the Site. This includes managing your payment details, coordinating shipping, and issuing invoices or order confirmations. Furthermore, we utilize Order Information to:
- Communicate with you regarding your order and other inquiries.
- Conduct screening for potential risks or fraudulent activities in our order process.
- Provide you with updates, information, or advertising about our products and services, in accordance with your preferences.
Usage of Device Information
Device Information is collected to assist in identifying potential risk and fraud, particularly through your IP address. More broadly, this information helps us to enhance and optimize our Site. This includes generating analytics on how our customers engage with the Site and evaluating the effectiveness of our marketing and advertising strategies.
Sharing of Personal Information
Your Personal Information may be shared with third parties to support our use of your Personal Information as outlined above. For instance, we utilize Shopify to operate our online store. You can learn more about how Shopify processes your Personal Information at Shopify's Privacy Policy. Additionally, we use Google Analytics for insights into how our customers interact with the Site; more details on Google's use of your Personal Information can be found at Google's Privacy Policy. If you wish to opt-out of Google Analytics, you can do so at Google Analytics Opt-out.
We may also disclose your Personal Information to comply with relevant laws and regulations, respond to legal requests like subpoenas or search warrants, or to safeguard our rights. Additionally, we may share your information with Shopper Approved for review collection purposes.
Targeted Advertising Data
We utilize your Personal Information to create and deliver advertising content that we believe matches your interests. If you're interested in learning more about how targeted advertising functions, you can explore the educational resources provided by the Network Advertising Initiative (NAI) at Understanding Online Advertising.
If you prefer not to receive targeted advertisements, you have the option to opt out through the following links:
- For Facebook, adjust your ad settings at Facebook Ad Settings.
- To manage Google ad preferences, visit Google Ad Settings.
- For Bing, you can opt out of personalized ads at Bing Ads Personalized Ads Policy.
Browser Do Not Track Signals
We would like to inform you that our site’s practices regarding data collection and usage are not modified in response to "Do Not Track" signals from browsers.
User Rights and Information Processing
For residents of the European Union, you are entitled to access and control the personal information that we hold about you. This includes the right to request correction, updating, or deletion of your personal data. Should you wish to exercise these rights, please reach out to us using the contact details provided below.
It's important to note that, as European residents, the processing of your information may be necessary to fulfill contractual obligations (such as order fulfillment on the Site) or in pursuit of our legitimate business interests as previously described. Be aware that your information may be transferred to countries outside of Europe, including Canada and the United States.
Retention of Data
We retain the Order Information provided when you make a purchase on our Site for our records, until such time as you request us to erase this data.
Policy Updates
Please be aware that our privacy policy may undergo revisions from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Contact Information
For any complaints or inquiries regarding our Site, its offerings, or to receive more information, please contact Swell Presets at:
946 Donax Avenue
Unit 1014
Imperial Beach, CA 91932
Hours: Monday-Friday 9:00 a.m. - 4:00 p.m.
This contact information is available for addressing your concerns and providing assistance regarding our services and policies.
Frequently Asked Questions
What Are Presets?
Wondering about presets? You're in the right place! At Swell Presets, we see presets as more than just filters; they're your gateway to a world of professional-quality photo aesthetics. Our presets are designed to effortlessly apply sophisticated edits to your photos and videos, giving them a distinctive, upscale look with just one click.
Whether you're a seasoned pro or just starting, our presets are tailored for ease of use. With just your mobile phone or computer, you can transform your images and videos in seconds, even on the move. We provide a simple, step-by-step video tutorial to guide you through the process, elevating your photos, blogs, and social media presence to a whole new level.
Swell Presets are versatile and adaptive, fitting a wide array of subjects beautifully. They're perfect for bringing a touch of elegance to everyday captures, whether it's selfies, lifestyle and interior shots, food and travel snaps, family moments, product showcases, landscapes, wedding scenes, or fashion blogging.
Crafted with passion and precision by our team of professional photographers and expert retouchers, each preset is a testament to our commitment to quality. We're here to help you streamline your editing process, so you can focus more on creating and cherishing moments. After all, at Swell Presets, we believe in working smarter, not harder, and letting your creativity shine through.
I Have No Clue How To Use Presets… Can You Teach Me?
Absolutely! We understand that starting with presets might seem daunting if you're new to this. Don't worry, we've got you covered. At Swell Presets:
WHAT WE DO:
Provide detailed PDF guides that will help you effortlessly install and set up your presets. These guides are designed to be user-friendly, ensuring you can get started with ease.
While we DON'T offer personalized 1:1 editing training or extended email support beyond addressing technical issues with the presets, we still have a fantastic resource for you.
If you're keen to enhance your editing as a beginner to using Lightroom Mobile, we highly recommend our Intro To Lightroom Mobile Mini Course. This course is a great way to deepen your understanding and proficiency in photo editing, empowering you to make the most out of your presets.
We're here to make your journey into the world of presets as smooth and enjoyable as possible. So, take the first step and let our guides and course elevate your editing skills to new heights!
Why Swell Presets? What Makes Them Better?
Over time, our experience with buying new presets often led to disappointment due to their poor quality. This led us to invest both money and time in creating our own – time which could have been spent growing our business. Recognizing the need for high-quality presets at a reasonable price, we decided to offer a solution. Our commitment is to quality rather than quantity, a principle that is evident in all our products. We've meticulously named each preset to reflect the lighting in the images, ensuring you can easily achieve the look you desire.
How Do I Receive My Products?
Once your payment is successfully processed, you'll be able to instantly download your purchased product(s) directly from the final purchase confirmation page.
Additionally, a download link will be sent to your email shortly after your purchase. If you don't receive this email right away, please reach out to us at info@swellpresets.com using the subject "URGENT PRESET ISSUE".(Please Note: We are a small team, and at Swell Presets, you’ll always speak to someone on our team. Although we do our best to make sure most support questions are answered within a couple of hours, please give us up to 48 hours to respond to your request.)
How Long Do I Have To Wait To Receive My Products?
Downloads are automatically delivered within a few minutes of purchase once your credit card processes. Most downloads are populated within 30 seconds, but on occasion, your downloads may take up to 5 minutes to populate.
Additionally, a download link will be sent to your email shortly after your purchase. If you don't receive this email right away, please reach out to us at info@swellpresets.com using the subject "URGENT PRESET ISSUE".
(Please Note: We are a small team, and at Swell Presets, you’ll always speak to someone on our team. Although we do our best to make sure most support questions are answered within a couple of hours, please give us up to 48 hours to respond to your request.)
Can I Use These Presets Even If I’m Not A Pro?
Absolutely! We have a step by step installation guide included with every purchase. Our presets were built to be simple enough for beginners, yet powerful enough for pros!
Which Software Platforms Are Swell Presets Compatible With?
Our preset collections are designed for versatility. They are fully compatible with the free Lightroom mobile app across various devices, including iPhone, Android, Samsung, and Google phones. Additionally, our presets work seamlessly with all versions of the Lightroom desktop program on both Mac and PC Windows.
This wide compatibility makes it easy for you to create stunning images on any device or operating system you prefer!PLEASE NOTE: It’s important to follow our installation guides, as Lightroom Classic requires an XMP file import, and Lightroom Mobile and cloud-based options require DNG files. Each purchase includes both sets of files for your convenience!
Can I Share These Presets?
We appreciate your interest in our presets, but sharing them is not permitted. Upon purchasing Swell Presets, you are granted a non-transferable, single-user license. This license strictly prohibits the sharing, distribution, or installation of these presets on multiple devices for use by different individuals.
As per the licensing terms, each purchase entitles the licensee to use the presets on up to two personal devices, solely for your own use. Any form of redistribution or transfer of these presets (including partial changes), without explicit written permission from Swell Presets, constitutes a breach of the licensing agreement and is subject to legal action under copyright law.
Do I Have To Pay For The Lightroom App To Use These Presets?
Nope! Our presets are all compatible with the free version of Lightroom Mobile. If you wish to use these professionally with Lightroom Classic Desktop Professional Version, you may be required to purchase an Adobe Creative Suite subscription.
Will I Be Able To Achieve The Look With Just My Phone?
Yes! With any type of photography, lighting and composition matter so much more than the type of camera gear you are using. Of course camera gear helps, but we think our presets do a GREAT job on camera phone images! Take a peek at our review images for your final judgment, as these are most often taken without professional equipment!
Refund Policy & Billing Information
Do you offer refunds?
At Swell Presets, we adhere to a strict no-refund policy for our digital products and online courses. Due to the digital nature of our offerings, once a product has been downloaded or an online course accessed, it is deemed 'used'.
Accordingly, we are unable to provide refunds post-download or access, as the product is irrevocably considered consumed.
This policy is in line with the standard practices for digital sales to ensure the protection of intellectual property and the sustainability of the services provided. We encourage our customers to review their orders carefully and reach out to our support team for any pre-purchase inquiries to ensure their selections align with their needs.
Do I Have To Pay A Subscription?
Nope! There is no subscription required to purchase your presets. Upon purchasing Swell Presets, you are granted a single, one-time license to the digital files without the requirement of a recurring subscription. It is important to note that the responsibility for storing and backing up your purchased digital files rests solely with you, the purchaser. Our policy is not to retain long-term storage of these files. As such, we strongly advise you to secure your own copies on your local device or preferred backup solutions to ensure uninterrupted access and preservation of your purchased presets. This one-time purchase agreement absolves Swell Presets of any obligation to store or maintain the purchased digital files post-download.
I made a purchase but haven't received my downloads. What should I do?
Usually, when downloads don't arrive as expected, it's often due to a mistyped email address at checkout or the confirmation email being redirected to your spam folder.
If you're encountering this issue, we're here to assist! Whether it's updating the email on your order or resending the confirmation email, just reach out to us, and we'll sort it out promptly.
Keep in mind, if your purchase was made through PayPal or Apple Pay, the confirmation email is sent to the email account linked to your chosen payment method.NOTE: It can sometimes take up to 5 minutes for your payment to process through your bank, and downloads will not be sent until the payment has been processed. 9/10 times this is the issue! If you don't receive your product within 10 minutes, please reach out to us at info@swellpresets.com using the subject "URGENT PRESET ISSUE" and explain your issue. (Please Note: We are a small team, and at Swell Presets, you’ll always speak to someone on our team. Although we do our best to make sure most support questions are answered within a couple of hours, please give us up to 48 hours to respond to your request.)
I upgraded to a new phone. Can I still download the presets?
Upgrading to a new phone? No problem! Your Swell Presets can come along. Remember, we don’t keep your purchased files for an extended period. It's crucial that you download and securely store your digital products within 14 days of purchase. We recommend saving them in a cloud storage service like Google Drive or Dropbox. This way, you can easily transfer them to your new device.
Keep in mind, our licenses are linked to you as a user, not to each individual download. So as long as you've saved your presets, they're yours to use across your devices.